Tugas 2_Metode Penelitian_Dewi Arya Arifin_ Integrating Fuzzy Theory into Kano Model for Classification of Service Quality Elements

Dewi Arya Arifin
31416897
3ID06
REVIEW JURNAL

Word : https://drive.google.com/open?id=1WtpM-gnhLU_a3h0_L0e_RTJ8ZNC3MY9g
PPT : https://drive.google.com/open?id=1W4_4C27sgmFUqQOfQkYIN5UpcVuj4j-z
Jurnal : http://www.jiem.org/index.php/jiem/article/view/1708