Tugas 2_Metode Penelitian_Dewi Arya Arifin_ Integrating Fuzzy Theory into Kano Model for Classification of Service Quality Elements
Dewi Arya Arifin 31416897 3ID06 REVIEW JURNAL Word : https://drive.google.com/open?id=1WtpM-gnhLU_a3h0_L0e_RTJ8ZNC3MY9g PPT : https://drive.google.com/open?id=1W4_4C27sgmFUqQOfQkYIN5UpcVuj4j-z Jurnal : http://www.jiem.org/index.php/jiem/article/view/1708